What It Means to Care About Your E-commerce Customers

July 31, 2019 / GuidesFor Team

In a recent report on the impact of e-commerce on the trucking industry, between 2015 and 2017, there were 2,130 fewer department stores. E-commerce has changed the everyday retail experiences and it’s obvious that many customers now prefer the flexibility and convenience of an online store. With so much opportunity in this field, businesses need to understand what it takes to differentiate themselves from others who are competing for the attention of online shoppers. In an age where the consumer takes center stage, it would be strategic for businesses to offer a truly customer-centric shopping experience. The following article goes into this in detail, offering tips, dos and don’ts, as well as examples of how to improve your e-commerce store. – Jem Santos

Read the source article at CustomerThink

Posted In: Research

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