Key Challenges for E-commerce in 2019

July 31, 2019 / GuidesFor Team

Ecommerce is evolving and online retail business owners need to catch up quickly. Some sites have started to use AI capabilities to assist online shoppers with their checkout processes, and Starbucks recently integrated a chatbot in their app for customers to order by voice or text. With the pace that technology is advancing and because many companies recognize the need to adapt, competition is a lot more tough. Innovation in business is a necessity, and part of that process would be gaining a deeper understanding of customer needs and sensitivity to market conditions. The following article looks into some of the key challenges in e-commerce and what businesses might need to look out for starting this year. Read on to learn more. – Jem Santos

Read the source article at Daily Retail News

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